Date: 13th July 2016

Number: 20

Significant Experience: I undertook the Bolton Council’s Discipline & Dismissal e-learning course

What Happened?: It was a 30 minute introduction and overview of the councils discipline and dismissal policy.

So What?: This course has helped me reseastablish my knowledge of the organsations discipline policy, highlighting the differencen between capability and disciplinary issues

Now What?: This has helped me deal with an informal complaint about a member of staff – using the learning I understood the level of intervention needed and set off the procedure in the correct manner.

When & Where?: Online – 13th July 2016