Learning Log 132 – #Fellowship5: Resilience Development

Date: 4th April 2019

Number: 132

Significant Experience: Completion and discussion of results from Iresilience tool.

What Happened? As part of my last  #fellowship5 meeting – I completed the IResilience tool – http://www.robertsoncooper.com/iresilience and then as a group we reflected on our individual results and the themes within.  

The tool looks at resilience in the workplace based on 4 themes: Confidence, adaptability, purposefulness, and social support. Within these themes it examines areas that help, hinder or are neutral to your workplace resilience and then offers strengths and potential developmental areas based on ASSET model of wellbeing. I would really recommend checking this tool out (it’s free!).

So What?: This was a fantastically useful exercise. Whilst there were no massive surprises in the results, and a couple of things I would challenge back on, there was a few themes – both strengths and developmentally – that were consistent throughout my results (and probably ring true with many other library-folk):

  • Taking too much on – either from over-helpfulness, not wanting to say no, or getting distracted by new and shiny projects!
  • Confidence in my decision making and adaptability/flexible approach to working with evolving situations;
  • Positive outlook and creative thinking
  • Distraction with new tasks or demotivation/disengagement linked to enthusiasm levels – either my own or my project partners…basically I am not a completer-finisher!

I believe that this is a useful framework for setting out the ‘soft skill’ areas I can develop over the next few months.

Now What? I am going to focus on engagement levels – specifically around pieces of work that loses not team/organisational priority/enthusiasm. Improving my ability to engage on these pieces of work will enable me to provide a more effective service to my team and have a secondary benefit having more capacity to take on new, shiny projects and give them proper attention.

In order to achieve this I am going to initially look at the e-learning courses available through work, and also speak to my line manager about possible solutions. As a team – we are about to embark on ‘high performing teams’ work – so hopefully I shall get opportunity to address this (and its secondary factors) during this. If I still feel this has not been addressed effectively, coaching can be considered.

When & Where: 4th April 2019, Manchester


Learning Log 131 – Systematic Review Workshop

Date: 25th March 2019

Number: 131

Significant Experience: I attended the Systematic Review Workshop taught by Michelle Madden

What Happened? This was a really in depth workshop that wasnt focussed on ‘how to search for systematic reviews’ more on ‘how best to use your search skills when searching for systematic reviews’ and had five main parts:

  1. Systematic Review Overview
  2. Exploratory Searching
  3. Transferring Searches across platforms
  4. Search approaches for synthesis
  5. Managing results (though I left just before this bit)

…and so much more than these points suggest! There was practical activities throughout and loads of great support resources and books discussed! It was also a great opportunity to spend sometime talking search with other librarians – something I miss dearly!

So What? Although I feel my search skills are very strong and this is an area I have a lot of knowledge on (hopefully i wasn’t the ‘know-it-all’ gobshite in the room!), I learnt so much from Michelle in such a small amount of time – and it was a positive, humbling experience to learn from someone with such vast knowledge – and with experience of using their super skills on public health themes/questions! I found it fantastic that I learnt new approaches to old problems, discovered proper names for approaches I thought i had invented (tests sets!), and found out more about the whole system of systematic reviews. Whilst my time supporting systematic reviews is perhaps lessened now back in Bolton (though not if I have my way!), this workshop has improved my ability to systematically search!!

Now What? Regardless of systematic reviews to support or not, I am going to take my increased searching knowledge and confidence to continue to ’round out’ my searching skills so I can support my team and organisation by providing the highest quality searches giving the best evidence in which to make decisions with.

When & Where: 25th March 2019, Posh hotel in Leeds.

Learning Log 129 – Adverse Childhood Experiences Masterclass

Date: 6th March 2019

Number: 129

Significant Experience: Attended a masterclass on ACE’s by our Director of Public Health -Helen Lowey.

What Happened? Helen gave us a 90 minute tour of theory, practice, concepts and history of Adverse Childhood Experiences (find out more about ACEs at end of post), which was then followed by a group chat on how this may look in Bolton and potential next steps.

So What? Whilst very heavy going at times, i found this to be profoundly important both personally and professionally. Personally, I have been reading a lot about the concepts of authenticity, vulnerability and the negative impacts of shame – and a lot of this (especially the Brene Brown stuff) overlaps with ACE’s though perhaps through a more intra-reflective lense…

Professionally – Whilst aspects of ACEs have been known and tackled (often in isolation and from a condition-led stance) seeing it laid out so starkly helped cement how much of an essential and system-shifting approach this is and how much opportunity (not without challenge) this will bring, and how – as an individual, teams, organisations and even locale we can evolve our culture to have lasting impact and implement true change.

It was also great to see our public health leader so strongly and passionately talk about something they believe in care about and advocate for.

Now What? I am going investigate how i can support the ACE agenda here in Bolton including how we can map potential hotspots and producing a Bolton relevant evidence summary which will enable better decisions to be made through access to high quality knowledge.

Personally i am going to continue my reading on shame, and how to work through the issues it brings to be more effective (along with authentic behaviour) in all aspects of life.

When & Where: Office, 6th March 2019

What are ACES?

Watch this video on ACEs https://youtu.be/XHgLYI9KZ-A

Adverse Childhood Experiences are:


  • physical
  • sexual
  • verbal


  • emotional
  • physical

Growing up in a household where:

You can read more about ACEs here:


Learning Log 128 – Final Coaching Session (aka eating that elephant)


Date: 5th March 2019

Number:  128

Significant Experience: Final coaching session with Sue.

What Happened? It was agreed that this was the final session as it felt like a good place to end for both of us. We covered my most recent actions from the last session centred around my role here in Bolton, and how I can use Knowledge Management to support team and organisational development, but then we reflected back on the other two main themes of the coaching series – completing my Fellowship and my journey back to Bolton from the ‘dream job’ at PHE.

So What? This was a really good final session with Sue, and how we worked through the 3  themes (Fellowship, (feelings about) Return to Bolton, and use of KM in role) of the coaching showing the links was really useful as it showed how my perceptions of all 3 had developed and how the actions discussed in previous sessions had been put into practice and had worked!

My concern about returning (and being seen as failing) were unfounded and I have instead worked for ‘opportunity’. I have refocused on fellowship – though perhaps less systematic than I could have, and I am still working on embedding good KM principles in every day work.

Now What? For my Fellowship, I am going to focus on ‘how I eat the elephant’ to ensure the little time I do get to it, is spent well. This shall allow me make progress and use that positivity to reach my completion date.

In terms of developing my role within my organisation I am going keep looking for opportunities and advocating for myself whether that be in Bolton, or if I move on elsewhere. By doing this I can ensure that I can authentically say I did my best and not rely on other people to sell my skills and abilities, which even if not always successful I know what and why it has been done.

I am also going to stop ‘portioning’ up the different bits of my work as presenting my whole self is a more effective and less time resource heavy approach allowing me to continue to support my team the  best I can.

When & Where: Various – 28th February 2019, 3PP – Manchester



*Image courtesy of  Newman, D. (2013). Time Management: Eating the Elephant that is Life. [image] Available at: https://fowmedia.com/time-eating-elephant-life/ [Accessed 5 Mar. 2019].

Learning Log 127 – Supporting JSNAA Workshop

Date: 4th March 2019

Number:  127

Significant Experience: Supporting the development and running of our Joint Strategic Needs & Assets Assessment  (JSNAA) event.

What Happened? I supported our project manager and strategic lead in the development and on-day running of our JSNAA event which was relaunching this process of creation this resource in Bolton – but in a more collaborative manner.

So What? Although my role was very much supporting, this was a very useful experience.  It was important that this event was a success as the JSNAA development is going to be a focus of my work but also the wider health and social care workforce. That colleagues from wider LA, CCG, acute care, mental health, housing social care, voluntary, justice sectors etc. were so engaged in the concepts of what we are as a team are trying to achieve is going to be vital for all the future collaboration and launchpad for this long overdue piece of work.

Now What? I am going to start analysing the feedback from the event (sheets, postcards, evaluation questionnaire). this will allow us to develop a ‘long list’ to prioritise supported by the knowledge of the wider community. This will allow for a fit for purpose and comprehensive tool that will ensure more effective commissioning and service delivery due to access to better quality data resulting better patient outcomes.

I shall also be hosting an ‘After Action Review’ to learn from the development and running of the workshop which will inform future workshop effectiveness.

When & Where: Various – February 2019 (Date of event 23rd February 2019)

Learning Log 126 – First 1-1 with new DPH

Date: 13th February 2019

Number:  126

Significant Experience: I had my first 1-1 with our new Director of Public Health – Helen

What Happened? I had a fantastic hour chatting with our new DPH about what Helen’s vision for public health is within the system, what I can do to support that, convoluted surveys with no little adjuncts and sidebars that is customary for any conversation with me!

So What? It was a really important meeting for a few reasons, but mainly it was fantastic to find our her vision both for public health generally but also specifically public health intelligence, research and knowledge and how my skills could fit into that (lots of different ways hopefully) supporting the team and wider organisation. Having this senior and strategic understanding and appreciation of potential value I can bring is something that I have felt lacking  in previously and it is now up to me to meet this level of interest and support with the appropriate products and outputs to ensure it is not unfounded.

Now What? Taking the positivity from our conversation, I am going to look at how I can support Helen and the team more effectively as Public Health emerges from its chrysalis into our new shape with a particular emphasis on healthy challenge through the use of high quality evidence including synthesis and sharing. This shall enable me to provide a demonstrable impact of my contribution to outcomes and provide personal satisfaction as well.

When & Where: The Office, 12th February 2019

Learning Log 125 – Development Needs Presentation to GM PHI

Date: 13th February 2019

Number:  125

Significant Experience: Development Needs Presentation to GM PH intelligence folk

What Happened? I was asked to present to the Greater Manchester Population Health Training & Development Group (I’m not actually sure of its official title) about my experience of developing and using development needs analysis both at a local and national level.

So What? Although it was less people than expected, It was  really useful to share knowledge and learning with our ‘intelligence cousins’ and get their perspective on work I had undertaken. It gives a new dimension to the learnings and reflections I had already gathered as we are often thrown into the same ‘knowledge’ boat but have different skill sets and often different backgrounds (code for utterly irrelevant undergrad degrees!)  It was also really useful to compare how they operated as a peer-led development network, compared to LIHNN within the library world as it showed how lucky we have been.

Now What? I have agreed to sit on the Task and Finish Group and provide ‘outsider expertise’ to ensure the group meets its needs in terms of developing training that meets the needs of the Greater Manchester Public (population?) Health Intelligence Network which will help fundamentally support the public health activity you cannot have good public health without good public health intelligence.

When & Where:  Manchester, 11th Feb 2019